Contact Us
Got a question about one of our reviews, spotted something that needs updating, or just want to share feedback on a California casino site you've tried? We read every message that comes in, and this page explains the best way to reach us and what we can (and can't) help with.
How to Reach Our Team
The quickest way to contact California Online Casinos is by email at [email protected]. We try to respond within a couple of business days, though it can occasionally take a little longer during busy periods. Please include as much detail as possible — the operator name, the page you're referring to, or a screenshot if it's a technical issue — so we can look into it properly.
What We Can Help With
- Corrections or updates to information on a review — bonus terms, banking options, or anything that looks out of date
- Feedback on your experience with a site listed on this page, positive or negative
- General questions about how we compare and rank California online casino sites
- Suggestions for topics or sites you'd like to see us cover
- Business or partnership enquiries
What We Can't Help With
We're an independent research and comparison resource, not a casino operator, payment processor or customer support desk for any of the brands featured on this site. If you have an issue with a deposit, withdrawal, bonus, or account with one of the sites listed among our reviewed operators, that has to be resolved directly with the casino's own support team — usually via their live chat or account help section. We're not able to intervene in individual account disputes, request refunds, or access anyone's casino account on their behalf.
Similarly, we can't offer legal, financial or tax advice. If you have questions about how gambling winnings are taxed or how California law applies to your situation, a licensed professional is the right person to ask, not a comparison site.
Before You Get in Touch
A few common questions are already answered elsewhere on the site and might save you a wait:
- Curious who's behind the reviews and how the site operates? See our About Us page.
- Want to understand how bonuses, wagering requirements or our ratings actually work? That's covered across our casino reviews and comparison pages.
- Looking for the legal and usage terms that apply to this site? Check our Terms and Conditions.
If Gambling Has Stopped Feeling Fun
If you or someone you know is struggling to keep gambling under control, please don't wait to reach out for help. Our Responsible Gambling page has tools and resources including deposit limits, self-exclusion options, and links to independent support services. Free, confidential help is available around the clock through the National Problem Gambling Helpline at 1-800-GAMBLER, and California residents can also access support through the state's CalGETS program. These services are separate from us and from any casino operator — they exist purely to help.
Online casino play is intended for entertainment only, never as a way to make money or solve financial difficulty, and it carries a genuine risk of losing money. This site is intended for adults aged 21 and over. If you're not sure whether gambling is legal or available where you live, that's worth checking before signing up anywhere.